FAQ web shop

Can everyone place orders in the web shop?

To shop in Liljevalchs web shop you need to be at least 18 years old. Otherwise, you need
permission from a guardian.

Will I receive a confirmation on my order?

Yes, a confirmation email will be sent to your email address once you’ve finalized your
purchase.

Do the prices include VAT?

Yes, all prices include VAT.

What payment methods do you accept?

We accept payments made with debit or credit cards.

How long does the delivery usually take?

5–7 work days. During public holidays and summer vacation the delivery times are usually a
bit longer.

How is my order delivered?

The delivery is sent to the nearest Postnord service point.

How much is the shipping?

The shipping is 95 SEK per order.

Can I place an order for an address outside of Sweden?

No, Liljevalchs only delivers within the country.

If I regret my purchase, what do I do?

You have the right to cancel your purchase or change your items within 14 days after having
received your parcel. In that case, use the Liljevalchs Cancellation Form.

How can I get in touch with Liljevalchs?

Adress: Djurgårdsvägen 60, Stockholm
E-mail:: butiken@liljevalchs.se
Telephone: 08-508 31 330
Postal address for returns:  Liljevalchs, Box 278 06, 115 93 Stockholm

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